// 01 What we deliver
What we deliver
Service level agreement by severity
Response and resolution targets stated per severity with an agreed escalation path — the document procurement asks for before signing.
Uptime and error monitoring
Availability, error rates, failed jobs and integration failures monitored continuously with Sentry and uptime checks. In most cases we open the incident before you notice.
Security patching and dependency updates
Runtimes, dependencies and security advisories tracked and applied on schedule, so systems do not quietly become unsupportable.
Named engineers who built it
Support from the team that wrote the system. No ticket queue explaining your architecture to someone new each time.
Monthly service reporting
Incidents, performance against target, changes released and upcoming risks, so the service can be held to its terms.
// Related services
What else we build
Run the business on one system
Odoo & ERP
End-to-end Odoo implementation, customisation, and integration.
Learn moreRun the business on one system
Systems Integration
Connect disparate systems via reliable APIs and data sync.
Learn moreRun the business on one system
Digital Transformation
Modernise tech, processes, and the AI workflows that power them.
Learn moreReady to get started?
Let's discuss how we can help transform your business.